Terms and Conditions
Welcome to https://voicebot-ai.com, owned and operated by VOICE BOT AI LTD, a company registered in the United Kingdom.
By accessing or using our services, including our website, AI chatbot solutions, or any related tools or integrations, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
Definitions
- “Company”, “we”, “us”, or “our” refers to VOICE BOT AI LTD.
- “Client”, “you”, or “your” refers to any user, business, or individual using our services.
- “Services” means our AI chatbot tools, integrations, website, and support.
- “Platform” refers to any software, API, or channel where the chatbot is deployed or integrated.
Use of Services
You agree to:
- Use our services only for lawful purposes.
- Provide accurate and up-to-date information when requested.
- Ensure you have the necessary rights and permissions for any data or platform we integrate with on your behalf.
You must not:
- Use our services to transmit harmful, abusive, or illegal content.
- Attempt to copy, reverse engineer, or misuse our software or systems.
- Violate the terms of third-party platforms we integrate with (e.g., WhatsApp, Facebook, etc.).
Service Delivery and Availability
We strive to ensure high uptime and performance but do not guarantee uninterrupted availability of our services.
We reserve the right to:
- Modify or discontinue parts of the service (temporarily or permanently)
- Restrict access if you breach these terms or applicable laws
- Suspend or terminate services for policy breaches or legal reasons.
Client Responsibilities
If we deploy chatbots on platforms requested by you:
- You are responsible for obtaining any necessary permissions or API keys.
- You must ensure compliance with third-party terms and privacy requirements.
- You accept full responsibility for any data collected through your integrations.
- Your integration determines what data is handled.
- We require you to inform end-users of data collection and purposes transparently
Data and Privacy
Our Privacy Policy (available at Privacy Policy) governs how we handle personal data.
You are responsible for:
- Informing your own users of any data collection by the chatbot.
- Ensuring your use of the chatbot is compliant with GDPR and other relevant data protection laws.
Intellectual Property
All intellectual property rights in our software, designs, code, documentation, and content remain the exclusive property of VOICE BOT AI LTD.
You may not:
- Reuse or resell our products without written consent
- You cannot re-engineer our systems
- Remove any copyright or trademark notices
Fees and Payments
- All fees are as agreed in your contract or order form.
- Services may be paused or terminated if payments are not received on time.
- We may revise pricing with reasonable notice.
Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any loss, damage, or data breach arising from misuse, third-party platform vulnerabilities, integration failures, or unauthorised access.
- Our total liability is limited to the amount you have paid to us in the last 3 months for the affected services.
Termination
We reserve the right to terminate access to our services immediately if:
- You breach these terms
- You misuse our systems
- Required payments are not made
Upon termination, any licenses or access provided to you will end immediately.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
Changes to Terms
We may update these Terms and Conditions at any time. Updated terms will be posted on our website and apply from the date of publication. We reserve the right to update these Terms. Updates are effective upon posting. Continued use implies consent.
Contact
For any questions related to these Terms, please contact us via the form on our website: https://voicebot-ai.com